Frequently Asked Questions
Find answers to common questions about using Fyndly
About Fyndly
What is Fyndly?
Fyndly is a community-driven lost and found platform for the Gold Coast. It started as a passion project to help locals reconnect with their lost items, providing an alternative to social media lost and found groups.
Who runs Fyndly?
Fyndly is a personal project created by a Gold Coast local who experienced firsthand the challenges of losing items in the community. It's not a business yet - just a platform aiming to help our community.
Using the Platform
How do I report a lost or found item?
Simply create an account and click the "Post Item" button on the homepage. Fill in the details about the item, including where and when it was lost or found, and any identifying features.
Is there a cost to use Fyndly?
No, Fyndly is completely free to use. It's a community service created to help Gold Coast residents connect and recover lost items.
What areas does Fyndly cover?
Currently, Fyndly focuses on the Gold Coast region in Queensland. This includes popular areas like Surfers Paradise, Broadbeach, Burleigh Heads, and surrounding suburbs.
Safety & Privacy
How do I safely meet someone to collect an item?
Always meet in a public place during daylight hours. We recommend meeting at local police stations, shopping centres, or other well-populated areas. Bring a friend if possible, and trust your instincts.
How is my data protected?
We only collect essential information needed to run the platform. Your contact details are only shared when you choose to connect with another user about an item. You can manage or delete your data anytime through your profile settings.
Managing Your Account
Can I delete my account and data?
Yes, you can manage all your account settings, including account deletion, through your profile page. When you delete your account, all your personal data and listings will be permanently removed.
How do I update my contact information?
You can update your contact information anytime through your profile settings. Just log in, go to your profile, and click the edit button next to your details.
Still Have Questions?
Can't find what you're looking for? Feel free to reach out for help.
Contact Support